Open Source is not Altruism

David A. Wheeler made clear that Open Source is indeed commercial. Let’s iron out another misunderstanding: Open Source is not altruism!

The confusion – that Open Source is based on altruism – is a dreadful mistake. Speakers who argue that it happens due to the unselfish concern of developers for others, are simply unable to understand what is happening.

Those who say Open Source is altruism think of knowledge as a scarce resource, that only altruistic persons would share. The opposite is true: knowledge is an abundant good. For “trading” it, you get attention, trust, authority, etc. – all the things that help you to further develop your expertise and be successful.

As long as you don’t understand that point, you won’t understand the knowledge economy of Open Source. To extend Wheeler’s statement: Open Source is commercial when it comes to making money as well as “buying” knowledge with knowledge. This has nothing to do with altruism.

Pinpoint Your Marketing Message

This is about a simple truth, often heard, often neglected.

Especially start-ups talk too much. Look at the first page of a young company’s site and you’ll get plenty of information, but the visitor will end up asking herself: how can I actually benefit from what they offer? Unexperienced entrepreneurs often fail at boiling down their marketing message to 3 or 4 sentences. They live in imaginary skyscrapers touching the moon where the elevator ride takes days.

Writing a song

Good marketing has a lot in common with popular music:

“One of the most brilliant points of humanity is when you take a complex situation, and describe it in a sense that’s simplistic enough for people to grasp it very easily. That’s amazing, really, and that’s what I try to do with songwriting – I try to take a big subject and condense it down into something very simple, maybe just a phrase, or a line, or a couple of lines that says everything. That’s a tough challenge, and that’s what keeps bringing me back to writing music. It’s never easy, which means there’s always a challenge to come up with something new and different.” (Geoff Tate)

Less is more

Just try it: explain your product in 30 seconds to strangers and make them understand. Less is more. It’s damn hard, but it’s worth it. That exercise will help you to take an outsider’s view of your product, to better reflect upon what you are offering. It’s much too common that start-ups feel overwhelmed by their own product and don’t realize that it’s not about technology, but the benefits it offers to potential buyers. Looking at your product from the outside makes you better understand your potential customers. It will make the difference and provide a basis for others to choose or reject your products.

All is less

Of course, there’s always the challenge that you need to adapt your core marketing message over time, as the market and your product changes. You’ll see that changing an existing clear marketing message is possible, while changing a flabby we-can-do-it-all statement is impossible because you can only restate your omni potential hopes or downsize your message. All is less. Indifference makes you inflexible for change.

Video White Papers

Via Copyblogger, I found this entry about educational marketing with so called video white papers:

A few years ago, I began taking the concepts used in developing white papers for clients and applying them to video-based presentations. Not really canned slide-shows, not really product demos, and not just sales presentations, but a mix of the three. I started calling them video white papers, because like a good white paper, they focused on the audience and their issues, not the authors and all the amazing benefits they have to offer. My goal was to provide an alternative to a typical presentation and demo.

Economic Impact of FLOSS in the European Union

A recently published extensive study on the Economic Impact of Open Source Software on Innovation and the Competitiveness of the Information and Communication Technologies (ICT) Sector in the EU states:

Almost two-thirds of FLOSS software is still written by individuals; firms contribute about 15% and other institutions another 20%.

Europe is the leading region in terms of globally collaborating FLOSS software developers, and leads in terms of global project leaders […].

While the U.S. has the edge in terms of large FLOSS-related businesses, the greater individual contribution from Europe has led to an increasing number of globally successful European FLOSS small- and medium-sized enterprises (SMEs).

The existing base of quality FLOSS applications with reasonable quality control and distribution would cost firms almost Euro 12 billion to reproduce internally.

This existing base of FLOSS software represents a lower bound of about 131 000 real person-years of effort that has been devoted exclusively by programmers.

Defined broadly, FLOSS-related services could reach a 32% share of all IT services by 2010, and the FLOSS-related share of the economy could reach 4% of European GDP by 2010.

FLOSS potentially saves industry over 36% in software R&D investment that can result in increased profits or be more usefully spent in further innovation.

The notional value of Europeâ??s investment in FLOSS software today is Euro 22 billion (36 billion in the US) representing 20.5% of total software investment (20% in the US).

Just Finished Reading all of the Internet

Today is a great day, because after 11 years, I am finally done reading the Internet.

I heard that there will be a new version coming out, called Web 2.0? Maybe they can make it a bit easier to read: Navigating through those millions of pages of all those sites was not easy at all. Actually, as long as the contents of the new Internet will also be for free, I don’t really mind all the navigation hassle.

It would be great if they offered the next version of the Internet as a printed book, that would allow for convenient offline reading and I could spend the next 11 years somewhere else, at least not in front of my computer. Then again, I fear that book might become really expensive…

Managed Intuition

Seth Godin writes:

[…] the art of management is in understanding that all problems are different, and that your intuition and insight are the key.

On HBS Working Knowledge I read in When Not to Trust Your Guts:

[…] with the use of intuition comes the potential for significant psychological biases that lead to irrationality. By accepting this fact, you can learn to overcome bias and think more rationally during your most important negotiations.

Management is also about managing intuition.

Chain of Knowledge Production in Open Source Companies

If your Open Source company plans to sell books about its products or do community marketing via Weblogs, then you need a strategy that takes into account the whole chain of knowledge production within and outside of your organization to be truly successful.

That chain leads from “raw material” such as emails to a blog entry that a staff member writes about a solution found in an email discussion. Another employee or community member might write an article based on that blog post and from several similar articles you could make a book.

In short: email -> blog -> article -> book.

A book is on the one side something like a high-end knowledge product. On the other side, it helps others to learn about your products and to innovate. That would be an ideal knowledge life cycle.

Open Source companies need to take into account the tight relationship they have with the community. The borders between those groups blur and eventually corporate knowledge management also needs to focus on the community.

In fact, the production of knowledge products by Open Source companies will work quite similar to how Open Source code is being created. That means, by listening to your community, you will understand what kind of knowledge products aka type of information they need most. This will help you to avoid wrong investments in the creation of knowledge products.

Digg is too Slow!

I tried out Digg the past weeks for social bookmarking – it’s much too slow! Why should I use such a service if it feels like 100 times slower compared to saving a bookmark in Firefox? The slow performance cannot be compensated by the nice features offered by Digg. Google’s services are always simple to use and fast. If your Web 2.0 site is not as fast as Google, forget it!

Relevance-based Ranking of Search Results in eZ Publish

Thomas Nunninger did some research in better ranking of search results within eZ Publish. He implemented a nice test implementation with some fancy AJAX drag&drop. Feel free to try out the implementation. By doing so, you also help Thomas to get some more test cases for his diploma thesis.

Should you be interested in more information about his implementation, read his recently published article Creating a Search Engine.