Questions You Ask a PR Agency

My search for a PR agency in the USA for Mindquarry has lead to some good results. I am waiting for feedback from some promising potentials. Below is the Q&A I sent to them.

Some of the questions should be answered by your marketing strategy which you hand out to your PR folks. Nevertheless, with a young company like Mindquarry, your marketing strategy is likely to change while you introduce new products and gain new experiences. Hence, I want a PR agency flexible enough not only to shape a story and message with you, but also to keep an eye on how the results of a PR campaign impact your general strategy.

Use the list at your own risk :)

Profile of PR Agency

  • Where do you see do Mindquarry and your PR agency fit well together?
  • Why can you help us best to be successful? What’s special about you, what’s your PR “trick”?
  • Do you see critical aspects, anything where you or Mindquarry need to adapt to work together smoothly?
  • How big is your company: How many employees, how many customers?
  • Please name all Open Source clients and your team members who work(ed) for them.
  • Please name your 5 best known customers and your team members who work(ed) for them.

Profile of Mindquarry

  • How would you describe the profile of Mindquarry?
  • What are strengths and weaknesses?
  • How would you position Mindquarry in your PR, what’s the core message?
  • Do you see a large disadvantage in Mindquarry not yet having an office in the USA? Which interim solution would you suggest until the office is in place?

General PR Approach

  • What would be the general PR approach you’d suggest to gain visibility of Mindquarry? Starting with social marketing / community evangelism then moving towards “traditional” PR? Or mixing it right from the start?
  • Please list the minimum actions you would perform to ensure the success of Mindquarry PR.
  • How long will it take, to achieve the goal?

Focus Groups

  • Please give us an idea which focus groups you would address and the reasons why?
  • Also, who are the focus groups you would leave out, why?

Channels and Collaterals

  • Which channels would you address?
  • Which magazines/journalists would you approach? Where do you want to see a news or article appear?
  • Are there in general conferences or trade fairs we should not miss?
  • Should the PR be in sync with our appearance at events or is this less important?
  • Any bloggers you have in mind whom you could ask to write about Mindquarry?
  • Do you think www.mindquarry.com is ready for the upcoming PR campaigns? What would you urgently change?
  • Do you plan to make use of www.mindquarry.com within your PR? How?
  • What kind of marketing collaterals (e.g. brochures) should Mindquarry provide or adjust for your PR?

Resources and Costs

  • How many of your team members would be involved in Mindquarry PR?
  • Will we have a dedicated point of contact? How much of her time would this person allocate to us? Who would assist her?
  • What kind of help would you need from Mindquarry?
  • A rough estimate: how much would the minimal PR cost?

Controlling

  • How would you benchmark the success or failure of your Mindquarry PR?
  • How would you correlate it to sales figures (conversion)?

About ordnas

Sandro Groganz is the Head of Marketing at Magnolia, creator of the open web content management system Magnolia CMS. He is an expert in the field of marketing open source products. He co-founded Age of Peers, a global communications agency for organizations in Open Source. He served as Vice President of Marketing at Mindquarry, an open source startup financed by Hasso Plattner Ventures, and Vice President of Communication at eZ Systems, the creator of the open source content management system eZ Publish.

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